Client Service Specialist

Client Service Specialist # (m/f/d) freelance/in temporary permanent employment for a project Zürich Start date: immediately Reference number: 889813/1 Tasks ### • In this exciting role, you are co-responsible for ensuring optimal service and advisory quality towards end customers in the field of vehicle financing • This includes participation in day-to-day business and taking over telephone customer conversations in both national languages (German and French) - after customer identification has taken place • It is essential to adhere to the applicable regulations, processes, and instructions (Legal & Compliance) • You are also co-responsible for the fulfillment of team goals in relation to the required service levels • Furthermore, the execution of after-sales activities and the processing of incoming correspondence are part of your area of responsibility • You will work closely with internal interfaces (processing, recovery, accounting) Profile ### • Commercial training or comparable vocational training • Initial experience in the vehicle financing business or in direct customer care • Entrepreneurial thinking and high customer and service orientation • Fluent German, French, and English Benefits ### • Varied activity in a renowned company • Pleasant working atmosphere • Exciting tasks • We create an applicant profile with your strengths and potentials and thereby ensure a high placement rate