Telephone Salesman/woman / Inside Sales Employee for Existing Customers, 40–100%

The Alpine Professional AG is a growing Swiss e-commerce company with several specialized online shops in the areas of hygiene, gastronomy supplies, office supplies, camping, occupational safety and consumer goods. Our customers are currently mainly acquired through our online shops, Google, SEO and digital advertising. Now we are also building up an active telephone sales channel. The focus is on the care of existing customers who have already ordered from us or know our shops. To strengthen our team, we are looking for a sales-strong personality for active telephone sales. Your tasks You will take over the active telephone care and further development of existing customers from our online shops. Your tasks include in particular: • Telephone contact with existing customers and former buyers • Reactivation of customers who have not ordered for a longer period of time • Identifying the need for consumer goods, repeat orders and additional products • Active up-selling and cross-selling of suitable products from our ranges • Consulting B2B and B2C customers by phone • Creating and following up on offers • Selling boxes, quantity offers, pallets and recurring consumer goods • Documenting conversations, sales opportunities and closings in the system • Participating in the development of a structured telephone sales process It is not about classic cold acquisition, but mainly about processing existing customer contacts. Your profile We are looking for a sales-oriented personality with a passion for active telephone sales. You bring: • Experience in telephone sales, inside sales, outbound sales, sales support or call center sales • Enjoy active customer approach and measurable sales success • Convincing, friendly and result-oriented communication on the phone • Stylish oral communication in German or Swiss German • Knowledge of French is a great advantage, especially for the care of Western Switzerland • Structured and reliable way of working • Good PC user skills • Experience with B2B customers, consumer goods, hygiene, gastronomy supplies, office supplies, occupational safety or e-commerce is an advantage • Independent, goal-oriented and resilient way of working We offer • Permanent employment with flexible working hours from 40% • Existing customer contacts instead of classic cold acquisition • Fair fixed salary plus performance-related commission • Uncapped earning potential with good sales performance • Diverse ranges with regular repeat order requirements • Short decision-making processes and direct contact with management • Comprehensive introduction to products, systems and sales processes • Opportunity to actively build up a new sales channel • Long-term development opportunities in a growing Swiss company Remuneration The remuneration consists of a monthly fixed salary, depending on the working hours and experience, as well as an additional success-related commission on successfully generated sales. The compensation model is transparently regulated in the employment contract. Good sales performance should pay off directly. Application Please send us your complete application documents with: • Curriculum vitae • Work certificates, if available • Brief note on your experience in telephone sales • Desired working hours • Language skills • Possible entry date Contact Alpine Professional AG Mail: jobs@alpine-professional.com