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Global Service Business Manager 100%

PackSys Global AG

Employment type
Full-time
Location
Rüti
Company
PackSys Global AG, Spitalstrasse 38, 8630 Rüti ZH
Languages
German (fluent), English (fluent)
First posted
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Your tasks and responsibilities • You are responsible for the strategic and operational further development of the global spare parts, retrofit, and service business and lead an international team of around 10 to 15 employees • You continuously analyze customer needs, market potentials, and technology trends and develop profitable service and lifecycle solutions from them • The management of business models, offers, and pricing for service parts, upgrades, retrofits, and digital solutions is your responsibility • Together with Sales, Product Management, and the regional organizations, you further expand the international service business and tap into new growth potentials • The definition of relevant KPIs, meaningful reporting on business development, as well as the tracking of project status complete your versatile area of responsibility Your profile • You have a technical education with further training in business administration (HF/FH/Uni) as well as several years of leadership and management experience in an international service and/or sales organization in mechanical engineering • You bring sound knowledge in the spare parts, service, or retrofit business as well as experience in the development of business models and market development strategies • As an entrepreneurial personality, you convince with strong customer orientation, negotiation skills, and enjoyment of change and digitalization topics • Experience in the development and implementation of digital service solutions as well as very good SAP knowledge distinguish you • Very good German and English skills as well as the willingness to travel internationally by around 10 % complete your profile Our offer to you • A responsible leadership position with direct influence on the further development of a global service business • Great scope for design in the development of new offers, business models, and digital services • International cooperation in a technologically demanding and innovation-driven environment • Short decision-making paths, a collegial corporate culture, and high personal responsibility

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