Front Office Clerk incl. Team Lead (f/m/d) 80%-100%

Front Office Clerk incl. Team Lead (f/m/d) 80%-100% # • Interlaken • Laboratorium Dr. G. Bichsel AG / HomeCare • Espace Mittelland (BE, FR, NE, JU, SO) • Customer Service / Support This is what you can achieve ## • This is what you can achieve in the front office • You coordinate central processes such as new registrations, incoming orders, and order processing including discharge management • You are the first point of contact for external partners and work closely with our field service team • You ensure smooth cooperation with adjacent departments • You process customer inquiries in the front office and actively contribute to daily business • This is what you can achieve as a team lead • You lead your team of up to 8 employees technically and personally and develop them in a targeted manner • You plan assignments and holidays and ensure optimal team coverage • You are responsible for time recording and ensure compliance with specifications • You accompany the recruitment process - from selection to the successful onboarding of new employees • You support your team in everyday life, set clear priorities, and ensure efficient processes • You recognize optimization potential and actively develop processes further • You take on administrative tasks in daily management This is what you bring with you ## • Commercial basic training with initial professional experience • Initial leadership experience or clear motivation to take on responsibility as a team lead • Confident handling of common MS Office programs • Very good German skills as well as advanced French skills • Enjoyment of customer contact and working in a team • Resilience and the ability to maintain an overview even in hectic situations • High quality awareness, good communication skills, and a quick grasp This is what we offer you ## 5 weeks of vacation, with the possibility to purchase up to 10 additional vacation days or take unpaid leave Pension fund with advantageous premium distribution \- approx. 2/3 are covered by us Various discounts in our pharmacies and with other top brands Expand competencies through promoted and supported training and further education as well as internal development opportunities Family-friendly with 16 weeks of maternity leave (100% of salary) and 20 days of paternity leave (100% of salary), as well as participation in a child fund Registered shares at preferential prices \- not only commit to Galenica professionally, but also invest Learn more about the benefits