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Head of Service / Host (a)

Victoria-Jungfrau Grand Hotel & Spa

Employment type
Full-time
Location
Interlaken
First posted
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Your tasks: • Responsibility for the smooth running of our restaurant Sapori • Leadership, motivation, and further development of the service team • Ensuring first-class guest service and unforgettable moments for our guests • Planning and implementation of events in close coordination with the banquet management • Creation of duty rosters and active participation in meetings, training, and briefings • Support in internal departmental training and further development of the team • Professional complaint management • Control of orders and proper storage of goods • Assumption of operational tasks in compliance with legal requirements (L-GAV) Your profile: • Completed training in hotel management or gastronomy (e.g., hotel specialist, restaurant specialist) • Several years of experience in a leadership position in upscale gastronomy or hotel management • Strong leadership, organizational, and communication skills • Hands-on mentality, high service orientation, and enjoyment of guest contact • Very good German and English skills; other languages are an advantage

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Posted 7 weeks ago

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