PLM Supporter

100% permanent Stadler offers versatile opportunities for an international career. At Stadler, you get the chance to grow beyond yourself, take on responsibility and achieve great results in a team. We are looking for motivated talents who want to shape the future of mobility with us. Are you ready to achieve great things with us? YOUR AREAS OF RESPONSIBILITY • Analysis and processing of complex malfunctions in 2nd-level support including escalation to 3rd-level • Execution of system tests after updates, patches and releases as well as support during rollouts and migrations • Documentation of incidents, solutions and system changes as well as tracking in the ticketing system • Collaboration in the optimization of PLM processes and workflows based on user feedback • Support for standardization and improvement initiatives in the system environment • Creation and maintenance of documentation as well as close cooperation with IT and specialist departments • Support with data maintenance and quality in the PLM ecosystem YOUR PROFESSIONAL EXPERIENCE • Technical or IT-related training as well as experience with engineering and manufacturing processes • Knowledge in the PLM environment as well as ideally further training in ITIL or system training • Experience with tools such as Teamcenter, CATIA and SAP ERP • Strong ability to analyze complex malfunctions using logs and system tools • Experience in ticket and incident management as well as in structured documentation • Very good communication skills as well as high teamwork skills in interdisciplinary and international teams • High service orientation, empathy and understanding of user needs OUR PROMISE TO YOU <br /> • A collegial working environment and collaboration in qualified and passionate teams • Scope for action and design in which you can implement the expectations for your work • An appreciative culture for your achievements • You work for a leading company which shapes the future of global mobility every day <br /> YOUR BENEFITS At Stadler you receive a variety of benefits, such as • Financial subsidies for ZVV or SBB subscriptions and fitness subscriptions • Support for further training opportunities (financially or with part-time options) • Catering options in the Migros canteen <br /> YOUR LOCATION Become part of our team at the Stadler headquarters in Bussnang, which controls the activities of the entire Stadler Group. YOUR CONTACT PERSON Marusja Dukanovic HR Business Partner +41 79 507 43 10