Commercial Employee / Back Office Employee

Tasks: • Maintenance and control of online bookings • Maintenance of master data and guest files in PMS • Creation of offers, confirmations, rental agreements and invoices for individual and group bookings • Reservation and invoice control • Maintain booking portals, monitor and adjust prices as well as maintenance of rates and availabilities in the Channel Manager • Operating the telephone switchboard, providing information about accommodations • Administration and correspondence in German and English • Filing and document management • Check-in, Check-out • Organization of viewings Requirements: • extensive commercial know-how, have a strong understanding of numbers, as well as analytical skills -a completed training in the hotel and gastronomy industry, or basic commercial training is an advantage • ideally already initial work experience • exact, reliable and independent way of working, thinking ahead • service-oriented, flexible and open personality • very good German – English skills, other languages an advantage