Junior IT Support & Digital Workplace Technician Arc jurassien "” CDI, 100%

For one of our clients, a Swiss industrial group active in a high precision sector Junior IT Support & Digital Workplace Technician (M/F) Arc jurassien "” CDI, 100% For one of our clients, a Swiss industrial group active in a high precision sector, we are looking for a support technician to join the headquarters' IT team. Modern technological environment, wide scope, direct proximity to users. Junior IT Support & Digital Workplace Technician (M/F) Arc jurassien "” CDI, 100% For one of our clients, a Swiss industrial group active in a high precision sector, we are looking for a support technician to join the headquarters' IT team. Modern technological environment, wide scope, direct proximity to users. Your role You are the preferred contact person for headquarters employees (approximately 65 users) for everything related to their digital working environment. Your missions Provide level 1 and 2 user support Process requests and incidents via the ticketing tool Support employees in taking charge of digital tools Manage user accounts and access in Microsoft Entra ID and Microsoft 365 Administer at the first level Exchange Online, Teams, SharePoint Online and OneDrive Participate in the management of the professional smartphone fleet Ensure the monitoring of software licenses Contribute to the headquarters' IT projects Write and maintain IT documentation Apply and promote cybersecurity best practices Your profile CFC in Information Technology or training deemed equivalent 1 to 3 years of experience in IT support Good mastery of Windows 11 Knowledge of Microsoft Entra ID Experience in support and administration of the Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint Online, OneDrive) Sensitivity to cybersecurity best practices Sense of service, excellent communication, autonomy and rigor Fluent French; professional English is an asset A plus, without being essential: ShareFile, M-Files, Sage, Intune, macOS, notions of PowerShell. What you gain A versatile position within a growing group, a scope wide enough to rapidly develop skills (M365, security, fleet management, projects), and daily contact with business departments. jpidbe9c4e5jm jpit0730jm jpiy26jm