Clerk Maintenance Contributions (with option to be Deputy Section Head)

Get to know us For Bern. With heart. With impact. In the city of Bern, over 4'500 people working across five directorates and more than 80 job profiles work together. We are committed with passion and conviction to the people who live and work here. Together we shape the community and the future of this city - visible, tangible, sustainable. For our city. For Bern. Acting diversely Diversity makes our city lively and strong - also as an employer. We are committed to ensuring that all people can actively participate and help shape things - regardless of age, origin, gender, sexual orientation, disabilities or other characteristics. Because a city for all only arises when it is also thought along, shaped and supported by all. Become part of our team Your work has an impact - for Bern and for the people who live and work here. Shape the community and the future of this city with us: visible, tangible, sustainable. At the Directorate for Education, Social Affairs and Sport, the person is at the center. The Social Service is responsible for adults seeking help and their family members. The Maintenance Contributions Section is responsible for the provision, collection and mediation of maintenance advances for the residents of the city of Bern and for determining parental and relative contributions. Tasks & Profile What you move • Independent processing of applications in the area of maintenance advances and collection procedures • Examination and calculation of claims for maintenance advances and parental contributions • Clarifications regarding the personal and financial circumstances of the parents, as well as obtaining the necessary documents • Monitoring incoming payments and initiating and conducting collection in the event of arrears in maintenance contributions • Conducting negotiations with payers and other third parties • Advising entitled persons, persons liable for maintenance and other involved bodies as well as the independent processing of the corresponding correspondence • Support as needed and deputy for the Section Head during absences What you bring • Commercial training • Several years of professional experience in the maintenance system, preferably in the social sector and/or in the area of accounting • Further training as a maintenance specialist (or willingness to complete this) • A high IT affinity, very good knowledge of MS Office, ideally knowledge of a client case management system • Team and communication skills, confident written expression skills as well as good oral and written knowledge of a second national language • Planning and organizational skills, independence and initiative Your benefits in Bern For meaning & city life With us, you change something. You help shape city life, take responsibility and make Bern more livable. Security & stability We offer you fair pay, clear structures, regulated working hours and long-term perspectives. Space for your whole life Our working model adapts, wherever possible, to your life. With us, you bring all areas of life into harmony. Grow with Bern We give you space for development, further training and independent action. Healthy in everyday life With sport, movement and advice, you stay in shape: physically, mentally, socially - and not just at the workplace. Advantages for every day We offer you practical extras that make your everyday life easier and more enriching. Would you like to learn more? Contact Do you have questions about the application process or the employer Stadt Bern? I am happy to help you further. Inthuja Kaneshalingam Clerk Human Resources and Finance 031 321 48 74 Questions about the position Would you like to learn more about this position and our team at the Stadt Bern? I look forward to meeting you and am happy to help! Franziska Weibel Team Leader and Deputy Section Maintenance Contributions 031 321 63 57 Your application process This is how the application process works with us: Step 1: Online Application Submit your application documents online via our job portal. In order for us to process your documents further, you must create a login. After you have submitted your application, you will receive a confirmation. We assess every application individually based on the criteria in the job advertisement. This sometimes takes some time. If your application fits, we will contact you for an initial interview. Step 2: Interviews In the job interview - by telephone, on-site or online - we want to get to know you. We check whether your expectations for the position match ours, which experiences and skills you bring, whether our culture appeals to you and how you fit into the team. If there is interest on both sides and depending on the position, several interviews take place. All your questions about the position, the team or the employment conditions are always welcome. Step 3: Further steps in the process Depending on the position, we arrange a trial or orientation day, give you a professional task, organize a meeting with the team or invite you to an assessment. As a rule, reference inquiries are also part of our application process. You will be informed transparently about all steps in the process. Step 4: Application decision Are you convinced by us and we by you? After a verbal commitment, you will receive a confirmation, the contract documents and information on how things continue until the start of employment. Did it not work out? We are happy if you apply for other exciting positions despite a rejection.