Commissioner/-in Customer Service 100%
- Employment type
- Full-time
- Location
- Frauenfeld
- First posted
Commissioner/-in Customer Service 100%
ALIGRO, pioneer in the wholesale market for gastro professionals and retailers, is part of the family business Demaurex & Co AG, with a total of 14 locations in German- and Western Switzerland and around 1‘000 employees. In addition to competent and personal advice, we offer our customers a comprehensive range of beverages, fresh produce, food and non-food products at the best conditions on a daily basis.
We are looking for a
Commissioner/-in Customer Service 100%
in our customer service sector in our market in Frauenfeld, starting immediately or by agreement.
Your tasks:
Commissioning of customer orders
Professional and service-oriented support of our customers from the gastronomy and retail trade (in person, by phone and in writing)
Independent processing of customer inquiries, complaints and returns
Maintenance and updating of customer data as well as ensuring a smooth process in the information and reception area
Equipping, checking and timely provision of customer orders
Close collaboration with sales, logistics and goods receipt
Active participation in additional sales (up- and cross-selling) as well as support for sales campaigns and promotions
Co-responsibility for achieving sales targets in customer service
Support for the customer service sector manager in operational and administrative daily business
Your profile:
Training in retail or hospitality is an advantage
Experience and proven product knowledge in the food and hospitality industry is an advantage
Discreet and responsible handling of customer data and goods
Analytical thinking and networked action
Communication skills and team ability
Stress resistance, flexibility and high commitment
Strong customer and service orientation
Careful working method and well-groomed appearance
Good physical resilience (we handle wholesale products with weights up to 25kg)
Our offer & benefits:
Varied, responsible activity in a dynamic family work environment
The opportunity to develop your skills in an active environment
Experienced team with high autonomy
Modern working conditions with good social benefits
No holiday or Sunday shifts
Working hours from Monday to Saturday between 06.00 and 19.00
A PRO customer card, which allows you to benefit from various discounts
Various discounts from our partner companies
Free parking
Have we sparked your interest? Then we look forward to receiving your complete application, exclusively via . jpid7a774c2jm jit0727jm jiy26jm
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Posted 7 weeks ago