Director of Front of House and Sales Manager (100%) f/m

Main tasks: • Host reception • Independent management and organization of the Reception, Reservation and Event departments • Supervision, management, and qualification of subordinate employees • Responsible for the processes of Reception, Reservation and Event • Forecasting, pricing and strategy development in sales (rooms and events) • Offer and pricing design of rooms & packages in cooperation with the management • Control of the daily closing • Maintenance of the IT systems Infor HMS, Infor SCS and Infor RMS • Duty planning and training for subordinate employees • Control of accounts receivable and accounts payable • Active management of Channel Manager (interface) and quota monitoring • Room allocation • Responsible for credit card and voucher accounting These qualities convince us: • Graduation from a hotel management school or equivalent qualification • Experience in upscale hospitality in a similar role • Strong communication skills with impeccable manners and a well-groomed appearance • Committed, assertive, reliable, team player, flexible and resilient • Efficient and precise way of working with a good understanding of numbers • Stylistically confident and fluent use of German and English, other languages an advantage • Confident use of MS-Office We offer: – A dynamic, young team that enjoys hospitality – Workplace in the heart of Switzerland at Lake Lucerne – Varied activities in different guest segments – Diverse discounts and benefits within the Waldstätterhof-Familie – Employee accommodation if possible and by arrangement