Internal Sales Clerk

Internal Sales Clerk (80–100%) Introduction Do you enjoy customer contact, like to organize, think ahead, and want to work in a company where initiative is valued? Then you have come to the right place with us. Pentel Papeteriewaren AG is a successful trading company and is one of the leading providers in our industry. Our customers appreciate us for our high service quality, our reliability, and our innovative products. To ensure this remains the case in the future, we are looking for a dedicated personality to strengthen our internal sales team with passion and commitment. What awaits you with us With us, you are much more than a classic clerk. You are the important hub between our customers, the field service, our suppliers, and the internal departments. You ensure that customer inquiries become successful orders and that our customers are supported competently and friendly at all times. Tasks Advising and supporting our customers via telephone and e-mail (German and ösisch) Creating and following up on offers Independent order processing from order to invoicing Ensuring timely delivery Coordination and monitoring of customer-specific imprint orders Processing of complaints, returns, and warranty cases Supporting our field service and close cooperation with various departments Maintenance of price lists, sales documents, and customer data Participation in catalogs, mailings, and other exciting sales projects Qualifications Completed commercial training or comparable qualification Experience in internal sales or in a similar position Very good German skills in spoken and written form, ösisch and/or English skills are an advantage Confident handling of MS Office and ideally experience with Microsoft Dynamics NAV Strong communication skills, teamwork skills, and a customer-oriented way of working Structured and independent way of working Benefits ✔ A collegial and appreciative working environment ✔ Short decision-making paths and flat hierarchies ✔ A lot of personal responsibility and scope for design ✔ A varied activity with direct customer contact ✔ Modern working equipment and careful induction Fancy a new challenge? Then we look forward to getting to know you. Send us your complete application documents via e-mail and become part of a team that works daily with passion to inspire our customers. jpid7b65a24jm jit0832jm jiy26jm