Customer Advisor 1st Level Retail

Customer Advisor 1st Level Retail Do you enjoy direct customer contact, do you communicate fluently, and do you have very good German, ösisch, and Italian skills? Would you like to advise our customers competently and find suitable solutions for their concerns? Then we look forward to getting to know you! At our location in Zürich, a versatile task awaits you in a dedicated team. With comprehensive induction, we will prepare you optimally for your new activity. Your working hours are from Monday to Friday between 08:00 and 17:30. After successful completion of the training, there is the possibility to work partially from home. Start as of 1. September 2026 or by arrangement. Tasks Telephone inbound advice for our clientele Competent processing of customer concerns regarding credit cards Providing product information as well as support with our Web-Services and the Viseca one App Ensuring professional and service-oriented customer advice at a high quality level Active support for our clientele, for example in case of card loss or suspicion of fraud Profile Commercial basic training or motivated career changers with experience in customer contact Experience in a call center environment is an advantage Fluent language skills in German, ösisch, and Italian, English is an advantage Quick comprehension as well as an independent way of working Friendly, service-oriented, and resilient personality Good MS-Office skills as well as high technical affinity and enjoyment of digital systems Opportunities At Viseca, you work in a dynamic and creative working environment. We maintain an open and uncomplicated corporate culture and offer our employees, in addition to a careful introduction, the possibility for home office, attractive employment conditions, and advanced fringe benefits, also extensive decision-making powers. Contact Viseca Payment Services SA, Serena Leone, People & Culture Take part in our success story and apply online with your complete application documents. Customer Advisor 1st Level Retail Customer Advisor 1st Level Retail Do you enjoy direct customer contact, do you communicate fluently, and do you have very good German, ösisch, and Italian skills? Would you like to advise our customers competently and find suitable solutions for their concerns? Then we look forward to getting to know you! At our location in Zürich, a versatile task awaits you in a dedicated team. With comprehensive induction, we will prepare you optimally for your new activity. Your working hours are from Monday to Friday between 08:00 and 17:30. After successful completion of the training, there is the possibility to work partially from home. Start as of 1. September 2026 or by arrangement. Tasks Telephone inbound advice for our clientele Competent processing of customer concerns regarding credit cards Providing product information as well as support with our Web-Services and the Viseca one App Ensuring professional and service-oriented customer advice at a high quality level Active support for our clientele, for example in case of card loss or suspicion of fraud Profile Commercial basic training or motivated career changers with experience in customer contact Experience in a call center environment is an advantage Fluent language skills in German, ösisch, and Italian, English is an advantage Quick comprehension as well as an independent way of working Friendly, service-oriented, and resilient personality Good MS-Office skills as well as high technical affinity and enjoyment of digital systems Opportunities At Viseca, you work in a dynamic and creative working environment. We maintain an open and uncomplicated corporate culture and offer our employees, in addition to a careful introduction, the possibility for home office, attractive employment conditions, and advanced fringe benefits, also extensive decision-making powers. Contact Viseca Payment Services SA, Serena Leone, People & Culture Take part in our success story and apply online with your complete application documents. jpid0b5f91ajm jit0834jm jiy26jm