Secretary at the Patient Therapeutic Education Unit - 100%

Company Description ##

With more than 13'000 employees representing 160 professions, the Hôpitaux Universitaires de Genève are a reference institution at the national and international levels. To learn more about our institution, take a few minutes to consult our 2024 retrospective by clicking here.

The Service de médecine de premier recours, attached to the Département de médecine communautaire et de premier recours, ensures the outpatient care of adult patients requiring primary care medicine. This service also offers outpatient emergency medicine services to the population. As part of the HUG's missions of general interest, it offers access to care to populations disadvantaged by their age, social, economic, or legal status (asylum seekers, those hit by non-entry into proceedings, undocumented persons, prisoners), or their lifestyle; if necessary, the Service de médecine de premier recours also ensures the continuity of their care.

The Unité d'éducation thérapeutique du patient (UETP) manages people living with obesity or diabetes. As a HUG reference center, the unit:

proposes individualized weight loss programs of varying duration, integrating the different available treatments against obesity;
prescribes and supervises anti-obesity drug treatments and ensures long-term follow-up for people in obesity;
delivers adapted and personalized therapeutic education to diabetic persons, through specific and personalized programs.

Thanks to its partnerships with various international institutions and organizations, it promotes an interdisciplinary approach to obesity and diabetes, while promoting the expertise of the HUG and engaging it in actions of international scope.

Job Description ##

As part of the reception and medical secretariat activities of the UETP, you ensure the physical and telephone reception of female and male patients, as well as the management of inquiries, mail, and electronic messaging. You manage medical calendars and the scheduling of consultations, outpatient days, and various therapeutic programs in the dedicated tools. You ensure the follow-up of summons, the maintenance of schedules, and the information of patients during organizational changes.

In collaboration with a coordinating nurse from the team, you manage the flow of female and male patients in the unit.

You also participate in the administrative management of patient files, notably through the updating of their contact details and insurance coverage, the processing and digitization of medical documents, as well as the integration of information into the computerized patient file. You ensure the sending of various correspondence to patients, treating physicians, pharmacies, and other care partners.

Finally, you contribute to the proper functioning of the unit by performing certain administrative support tasks.

Qualifications ##

You hold a CFC as a commercial employee, a medical secretary diploma, or a title deemed equivalent.

Autonomous, you have successful experience in a versatile secretariat.

You have perfect mastery of medical terminology and a proven ability to manage multiple calendars.

Comfortable with IT, you can justify an ECDL Advanced level for Word or are willing to undergo the training.

Possessing an excellent sense of organization and effective priority management, being rigorous, you demonstrate reliability, discretion, and are comfortable with reception and contact with people from diverse backgrounds. You also possess very good communication skills, primarily by telephone, and also have high stress resistance.

Finally, you are a flexible person motivated to work within a multidisciplinary team.

Additional Information ##

• Start date: 01.12.2026
• Number of positions: 1
• Activity rate: 100%
• Function class: 10 or 11 (depending on prerequisites)
• Contract: CDI
• Application deadline: 18.09.2026
• Inquiry: Mme L. Egloff, cheffe de secrétariat, [email protected]

Your application file must include a letter demonstrating your motivation, your curriculum vitae, copies of the diplomas and certificates required for the position, and the last 2 work certificates.

This advertisement is addressed to women and men alike.

Wishing to commit to the fight against unemployment, the HUG encourage applications coming from the Office cantonal de l'emploi.

Only applications submitted via the recruitment platform are taken into account. Paper and email applications will not be processed.