Operations Agent / Handyman (m/f)

• 30 July 2026 • 100% • Indefinite duration • Ebnatstrasse 91a, 8200 Schaffhausen • Log in to see the jobup.ch salary estimate Present on 14 sites in Switzerland, Apleona Suisse SA offers its clientele high-quality services in the fields of Facility Management and real estate management. With our experience and expertise, we are one of the leading multi-service providers in the Swiss market. www.apleona.ch The Apleona Group employs 40,000 people worldwide, in various professions within the real estate sector. www.apleona.com Operations Agent / Handyman (m/f) # Tasks Job function: • Accompany, organize, follow up on, and document the work of external companies • Management of workspaces (offices, rooms, moves etc.), ensure supplies • Ensures the proper functioning of multi-technical and multi-service maintenance services on the entrusted sites • Ensures the quality of interventions, customer satisfaction, and compliance with safety procedures Responsibility: • Know and apply Apleona safety rules & follow client safety standards • Apply current quality processes/standards to all activities carried out • Respect internal values and the expected code of conduct • Record, document, and transmit performance indicators specific to the activities • Follow "work-orders / FM Portal" and manage priorities in consultation with the manager • Guarantee the continuity and quality of maintenance services and small works on the sites for which they are responsible Tasks: • Ensure the setup of meeting rooms (notably "Auditorium", "Pressroom", "Summit") • Organize, coordinate, communicate the movement of people (office changes) • Conduct regular site visits to identify needs and actions to be implemented. • Perform possible repairs: doors, handles, locks, taps/faucets (excluding electrical voltage) • Participate in operations meetings and ensure regular reporting to the Operations Manager. • Ensure compliance with safety rules, internal procedures, and regulatory requirements. • Develop intervention schedules based on priorities and emergencies. • Control the stock level of office consumables, order • Check/record (checklist) the status of safety devices on sites (emergency, readers, devices) • Install/assemble requested equipment in offices (flip chart, boards, shelves) • Check the condition and storage of tools, equipment, and stock levels useful to teams/clients • Receive suppliers and prepare expected documents (authorizations, work permits) • Control the quality of interventions carried out and ensure compliance with deadlines. • Propose continuous improvement actions to optimize services and quality of service. • Provide support to colleagues during projects (e.g. moves etc.) • Ensure administrative follow-up of interventions (work orders, reports, quotes, orders, invoicing, dashboards). • Maintenance of exteriors (green spaces, furniture, parking areas, occasional winter salting) Requirements • Mastery of the French language indispensable (oral and written) • Swiss nationality or valid residence permit • Holder of a federal certificate of capacity as an operations agent or other equivalent training in a technical building field • Confirmed experience of at least 2 to 3 years in a similar position • Hold category B driver's license • Ability to organize and prioritize interventions. • Rigor, autonomy, and reactivity. • Ability to manage emergencies and several files simultaneously. • Possess a service spirit and confirmed customer satisfaction orientation • Demonstrate good knowledge of building installations and techniques Why Apleona • You have the possibility to develop personally and professionally • The salary you receive is fair and in line with the market • We listen to you individually with the aim of promoting your skills • You can bring your own ideas • We practice team spirit • Our mutual relations are characterized by openness and frankness • We practice a culture of informal address (tutoiement) marked by respect and esteem Benefits • We offer you modern working conditions, including at least 26 days of leave • Within the limits of client needs, in addition to flexible hours, you have the possibility to work part-time, in job sharing, or from home • We provide support for your development, if necessary also financially • We offer you excellent retirement provision through the pension fund • You benefit from discounts for various activities, products, or services such as leisure offers