Sales Consultant / Verkaufsberater (m/f/d) 32 Std. Zürich Flagship Store

At Swarovski, your ideas count - and your contribution ensures that our customers experience unforgettable moments every day. Are you ready to bring brilliance to life with one of the best-known brands in fashion and design? Become part of our retail team and a culture where service meets style and every encounter reflects the elegance and pop-luxury of Swarovski. As a Sales Consultant (f/m/d), you offer exceptional service, create unforgettable brand experiences, and inspire customers with your passion for our products. At the same time, you achieve your sales targets and contribute to a dynamic team. About the position • Offer excellent customer service and create emotional connections through storytelling • Build trust and long-term customer relationships as well as promote loyalty programs • Achieve individual and team sales targets and take responsibility for the results • Ensure an inviting and organized store environment together with the team • Stay informed about the products and brand and use digital tools to improve the customer experience Your profile • Enthusiasm for fashion, luxury, or lifestyle brands • Experience in a multicultural retail environment • Excellent and proven skills in customer service as well as a winning personality that builds trust • Curious, empathetic, and result-oriented - a team player with strong commercial thinking • Digitally savvy and confident in handling retail technologies • Confident in expressing your individuality and contributing creative ideas to the team What we offer A range of benefits awaits you, including: • Recognition bonuses that honor your performance • Exclusive employee discounts on Swarovski products • Paid time for volunteer activities to engage in passion projects • Free access to our global Employee Assistance Program (EAP) • Professional advice and coaching in the areas of mental, physical, and emotional health, as well as support with leadership questions, financial, and legal matters. • Comprehensive product and personality training to support your development • Opportunities for professional development Many of our Sales Consultants develop into leadership or specialist roles - for example, Store Manager, Trainer, or Visual Merchandiser. We support you in building a career that fits your goals. About Swarovski Swarovski creates crystal products of the highest quality and masterful craftsmanship - created to bring joy and celebrate individuality. Since our founding in 1895 in Austria, we design, produce, and distribute world-class crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home objects. Sustainability and responsibility are central values of our brand. From circular innovations to diversity and inclusion to the philanthropic work of the Swarovski Foundation - we empower people to express their individuality confidently and respectfully. We firmly believe that different perspectives enrich us and make us stronger. As an employer, we promote equal opportunity and an inclusive work environment. Our goal is to live fair personnel policies and create a workplace where everyone truly feels they belong.