Clerk / Customer Advisor

Clerk / Customer Advisor What you will achieve with us At the center of your activity is the holistic support of your clientele. From the first conversation through to the offer and delivery. You are the central contact person, coordinating appointments, quality, and costs, and ensuring that requirements become convincing solutions. Independent order processing from the offer to invoicing Support and further development of existing clientele as well as building new customer relationships Consultation on products, materials, finishes, and technologies Processing and monitoring of orders throughout the entire production process Participation in holistic, cross-media communication projects in close cooperation with our agency With perspective: Your development with us After successful induction into customer consulting, further areas of responsibility will open up at a mutually agreed pace: the project management of digital projects (Web2Print, media database Cavok) as well as assistance in quality management. What distinguishes you Basic training in the graphic industry (Polygraf, Media Technologist), ideally with further training GIB, TS or comparable Several years of experience in pre-press, production, consulting, or administration Very good technical understanding and affinity for digital workflows Intuition for customer needs and joy in successful sales closures Structured, independent, and reliable way of working Proficient German; knowledge of [Swiss German] an advantage What we offer you Careful, individually tailored induction with clear contact persons Clearly structured development path with mutually agreed stages Annual working time (42-hour week at 100%) with high flexibility – Mon to Fri Possibility to purchase an additional 10 vacation days Modern location in Köniz with good public transport connections Interdisciplinary team from consulting, pre-press, production, and agency Exciting customer projects from services, industry, associations, and politicsShort decision-making paths, partnership-based environment, room for ideas jpid4b3e1c4jm jit0626jm jiy26jm