Operations Assistant

Your tasks • Management of the reception as well as warm welcome and care of the guests • Processing of reservations as well as advice on activities and offers • Support of the operations management in the daily operational business • Collaboration in shift planning and administrative tasks (offers, invoices, monthly closings) • Support in various operational areas (housekeeping, bar service, etc.) • Ensuring a smooth operational workflow • Carrying out inspection rounds and monitoring the night quiet • Independent, responsible, and proactive working • Confident handling of IT systems Your profile • Completed training in the commercial sector or in the hotel/gastronomy industry • Ideally experience at a reception • Strong guest and service orientation as well as enjoyment of interacting with people • Independent, reliable, and exact way of working • Teamwork skills, organizational talent, and high personal responsibility • Good PC skills (e.g., hotel reservation systems, Word and Excel) • Flexibility for assignments in various operational areas as well as willingness to work irregular hours • Quick comprehension and high willingness to learn • Very good German and Italian skills; other languages an advantage What we offer you We offer you a varied activity in a professional and modern nonprofit organization. In addition to overnight stay vouchers for our own youth hostels, you benefit from many advantages and attractive additional benefits. More about our benefits: www.youthhostel.ch/jobs/benefits